NET prices for instruments repair: See table/model below.

• TIMELINE REPAIR: 10 working days (excluding transport and approval time estimates);
• WARRANTY REPAIRS: 3 months on the same intervention;
• BATTERY WARRANTY: 3 months from the date of purchase;
• REPLACED PARTS REPORT: As the price of repairs is flat (free if under warranty), NO, REPLACED PARTS REPORT are supplied;
• IF YOU NEED REPLACED PARTS REPORT: It must be requested with RMA and has a cost of 30 euros, which will be added to the flat rate repair;
• INFORMATION for the STATUS of REPAIR: Write a mail to wecare@roverinstruments.com mentioning the number of “RMA” that was sent to you;
• INFORMATION on the FAULT CAUSE: In 99% of cases it is impossible to provide an explanation of the real cause of the fault, (unless obvious cracks that do not require explanations). Therefore, please DO NOT call or write to request them, however, in the event that the failure was caused by your unintentional negligence, we will call your attention.

IMPORTANT: For security reasons, according to IATA directive, from the April 2016 the Forwarding Agent can not transport ION POLIMER BATTERY FULLY CHARGED, so the ROVER provide METER with ION POLIMER BATTERIES partially charged.

“Δ” – ATTENTION: We do not to repair the instruments over 10 years old and the instruments with LEAD or Nichel Cadmium (NI-CD) BATTERIES (wich are not forbiden).

• * The expensive spare parts EXCLUDED from the cost above are for example: display, battery, mother board, etc.
• If this is the case, before repairing the unit, we will submit a furhter quotation.