F.A.Q.

How to switch on and force the instrument into BOOT

ROVER meters, using the latest technology where the hardware is looking more and more like a computer. For this reason, in the event of a block it is necessary to carry out a “RESET” to restore correct operation.

Below we list the procedure for forcing the BOOT mode valid EXCLUSIVELY for the following models:

TAB 5 series, TAB 7 ULTRA, HD TAB 700 series, HD TAB 900 Plus and HD TAB 9 series

PREREQUISITES:

Before carrying out the recovery procedure, make sure you have accomplished all the following points:

1) Being already registered in the ROVER web site “SW UPDATE” area;

2) If you are already registered, run directly the “Login” typing your “Username” and “Password”;

3) Download in the desktop of your PC, the ROVER S.M.A.R.T. interface program;

  • NOTE: The S.M.A.R.T. interface program supports Windows operating systems only and cannot supports MAC operating systems;

4) Install the ROVER S.M.A.R.T. interface program in your PC (only the first time);

5) Select the exact model of your Instrument and click on the “GO” button;

  • Download on the desktop of your PC the “ROVER xxx – DVB meter SW” file;

Power on in “BOOT” mode

1) Switch off the instrument;

NOTE: If the instrument is switched on, press and hold the power button (HOME 10 ″ Reset) for 10 ″ until it switches off.

2) Press and HOLD the 2 mechanical buttons SPECT and VOLUME at the SAME TIME;

3) Press the HOME power button and switch on the instrument;

4) Wait for the BOOT screen to appear on the instrument screen, then release the 2 mechanical buttons SPECT and VOLUME.

RESTORE “BOOT” screen

WARNING:

  • Before upgrading your instrument SW, we recommend that you close all applications running on your PC: email, internet WEB browser, application programs, etc.;
  • Also check that the battery is charged and that the instrument is connected to the mains;
  • Do not switch off or unplug the instrument during the upgrade;
  • The instrument will automatically shut down at the end of the SW update.

NOTE: If the animated folder on your PC display that indicates that the SW update is in progress seems to be blocked, do not stop the SW upgrade because it is still in progress and will be completed normally.

PROCEDURE:

  1. Connect the USB cable first to the instrument and after to the PC;
  2. Start the ROVER S.M.A.R.T. interface program on your PC;
  3. Click directly on the letter U (Firmware Upgrade) at the top icons menu bar of the S.M.A.R.T. interface program;
  4. In the “Open file” window select “SW update (.rvr )” file that you have downloaded from the “SW UPDATE” area;
  5. Click on “Open” and confirm;
  6. The SW update process will start automatically;
  7. It will take a few minutes for the S.M.A.R.T. program to load the new SW in your measuring instrument;
  8. When the upgrade is completed successfully, on the PC screen will appear the following message: Power on the meter to activate FW **PROGRAM SUCCESFUL**;
  9. In case that the measuring instrument does not switch off automatically, switch it off and on and then check if in the initial welcome (Start -Up) or in self-test (INFO ANALYZER / INSTRUMENT) screens, the SW version number has been updated.

ATTENTION:

In the event that the upgrade is interrupted or fails to be successful, we suggest that you check the USB cable connections and repeat the update procedure again from the beginning;

If the above procedure continues to fail, contact your distributor for advice or click here if you want to contact ROVER service directly: please fill the “Request Information” form specifying in detail your request in the “Message” field.