F.A.Q.

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HIGHLIGHT
My DVB-T instrument measures Power and Signal Quality but no longer displays images
My instrument no longer receives audio from Digital HD TV channels
Can my instrument measure signals transmitted in the DVB-T2 broadcast standard ?
Can my instrument display images transmitted with the HEVC encoding standard ?
LTE INTERFERENCE AUTOTEST: How to switch the UHF band from 800 to 700 MHz
Batteries: Important information
How to ENABLE and DISABLE HEVC board
MEDIASET ITALIAN NATIONAL TV BROADCASTER: From September 7 satellite programs will be visible only with TivùSat Smart Card
Correct power OFF/ON procedure for ROVER instruments to avoid occasional Memory Plans and navigation cancellation
Correct positioning of the switch ”DC at RF IN” switch (RF antenna input voltages)
SW upgrades and other operations via USB/LAN
The instruments has lost the TV o SAT memory plans
Remote Control (Web Monitoring) APP to remote check and manage HD ROVER meter measurements
How to modify and/or update a MEMORY PLAN RADIO, TV or SAT on the instrument via PC and ROVER interface program S.M.A.R.T.
How do I update the TV and SAT memory plans of my measurement instrument ?
How I see if I have the latest version of ROVER SMART interface program installed in my PC ?
Can i upgrade all ROVER meters using the S.M.A.R.T. program ?
What is the ROVER S.M.A.R.T. program ?
How do I retrieve the credentials (Username and Password) to access the “SW UPDATE” area ?
How do I register myself in the SW UPDATE area to download the ROVER S.M.A.R.T. interface program, the SW and the TV and SAT memory plans of the instrument
How can I upgrade the software in my instrument ?
TABLE for available new SOFTWARE versions (only for models currently in production)
Simple SW self repair
How i can RESET the SW and HW in my ROVER meter ?
The instruments has lost the TV o SAT memory plans
How do I unlock my instrument if the display shows the message WELCOME ?
How do I unlock my instrument if the display shows the message BOOT ?
How to switch on and force the instrument into BOOT
TOUCHSCREEN CALIBRATION: The screen does not respond to the commands
How to FORMAT HARD DISK of my instrument (models with a SINGLE COLOR TFT DISPLAY) ?
HD TAB series: Partial block and various malfunctions and/or loss of some SATELLITES and TV PLANS
Simple HW self repair
LNB remote power supply should not be (DC at RF IN) – Damaged PTC
WARNING: Before starting any repair disconnect the BATTERIES, do not work on the instruments under voltage
Power supply (MAINS) and battery charge (CHRG) LED status
HD TAB 4 series: The instruments does not work or works intermittently (MAINS LED light up when connected to the mains)
HD TAB 7 STC: The instruments does not work or works intermittently (MAINS LED light up when connected to the mains)
HD TAB 7 STC: Encoder does not work or goes intermittently
HD TAB 7 STC: White lines on the display and occasional interruptions of the image
HD FLASH-TOUCH and PRO: White lines on the display and occasional interruptions of the image
How to purchase and install options: HW and SW APP
WiFi and HEVC option installation procedure
HD PROTAB: Network Delay HW and SW APP installation
HD PROTAB: GPS HW and SW APP installation
How to buy/activate the AUDIO DOLBY AC3-AC3E-DD+ ? (only for instruments with ROVER RECENT enabled HW)
How do I load a SW APP in my measurement equipment ?
How to buy the HW options and the SW APPs for my meter
BATTERIES
Batteries: Important information
What do i need to know about the batteries in my meter ?
What is and how do i carry out the BATTERY TEST to regenerate the batteries ?
BATTERIES warranty
WARNINGS BATTERIES replacement ST4, EXAMINER and ATOM LIGHT series instruments
Measures/installations SAT tutor
The instruments has lost the TV o SAT memory plans
VHVH – How to identify the 4 polarities of the Hot Bird satellite ?
LNB remote power supply should not be (DC at RF IN) – Damaged PTC
How can i drive a SCR LNB or multiswitch ?
Wide Band LNB and UK dSCR/dCSS settings
How to create a SAT MANUAL MEMORY PLAN to store new satellite transponder directly to the instrument via the keyboard (only for models currently in production)
SAVE DATALOGGER: How to make a SATELLITE LOGGER
MEDIASET ITALIAN NATIONAL TV BROADCASTER: From September 7 satellite programs will be visible only with TivùSat Smart Card
Measures installations TV-LTE-GSM tutor
LTE INTERFERENCE AUTOTEST: How to switch the UHF band from 800 to 700 MHz
The instruments has lost the TV o SAT memory plans
Understanding digital TV
MANUMEMORY: How to create a TV MANUAL MEMORY PLAN directly in the instrument via its keyboard
AUTOMEMORY TV: How to automatically store all existing TV channels in a city, building, or CATV network
SAVE DATALOGGER: How to automatically record and record all the measurements of various TV and CATV channels already pre-tuned to an AUTOMATIC or MANUAL memory plan and save them to the DATA LOGGER ”DATA FILE”
RECALL DATALOGGER: How to recall all measurements stored in a tool LOGGER
How to measure the presence of residual AC current in the HEAD-END, in a digital TV antenna system
MER vs CARRIER: How does it work and what is the MER vs CARRIER measure ?
BARSCAN: How to correctly interpret the TV and CATV BARSCAN function
How does it work and what is the SW application WEEKLY CHANNEL LOGGER or QoS
How to use the CNG 70 USB micro USB ROVER noise generator
How to calibrate the channel pass filter ?
LNB remote power supply should not be (DC at RF IN) – Damaged PTC
GSM telephone band: How to install and adjust GSM telephone micro-repeaters without risks
ECHO: Detection and solving of digital echo propagation
Measures installations CATV tutor
The instruments has lost the TV o SAT memory plans
LNB remote power supply should not be (DC at RF IN) – Damaged PTC
How to use the CNG 70 USB micro USB ROVER noise generator
Correct positioning of the switch ”DC at RF IN” switch (RF antenna input voltages)
Measures/installations FIBER OPTICAL tutor
How to properly clean the optical connector of the ROVER instruments
OPTIC: How can I measure fiber OPTIC signals
Measures/installations WiFi tutor
Selection Input / Output , Internal / External
How to select the EXTERNAL VIDEO input to display an external analogic video signal on the instrument display
Training
ROVER training courses inscription
WARRANTY and REPAIR
Do you think to have a faulty ROVER instrument ?
Do you have to repair a ROVER instrument (RMA) ?
RMA (Return Material Authorization) for UNDER WARRANTY ROVER instruments example
RMA (Return Material Authorization) for OUT of WARRANTY ROVER instruments example
Do you think to have a faulty PRIME DIGITAL instrument ?
Do you have to repair a PRIME DIGITAL instrument (RMA) ?
RMA (Return Material Authorization) for UNDER WARRANTY PRIME DIGITAL instruments example
RMA (Return Material Authorization) for OUT of WARRANTY PRIME DIGITAL instruments example
WARRANTY conditions